Category Archives: culture

Tate Modern’s multimedia guide – a review

 I am voraciously hungry for knowledge. My (almost) 40 year old brain has likely had enough of the input, given how hard it is to remember anything these days. Yet, I still keep trying to feed it more, usually in vain. … Continue reading

Posted in art, culture, customer experience, design, ergonomics, technology | 1 Comment

Pastry Box article: on the importance of theatre in my career

In July I wrote my second article for the Pastry Box project; re-posting here for posterity. At my secondary school, the head of drama was Peter Maric, a fiery Northerner with Slavic roots who would shout, spit and swear his way through the … Continue reading

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My Pastry Box article on the speed of our industry and how we treat clients

Back in February(!) I wrote this article for the Pastry Box project; re-posting here for posterity. When I think about what it means to be a craftsman, I think about my friend Jon; he builds houses. He’ll probably do that … Continue reading

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A monologue for the disheartened UX designer

I built a bridge once. If you ever need a reminder of why we do UX, and the cumulative impact that making things usable has on people, this is it. In this scene from 2011′s Margin Call (concerning the day … Continue reading

Posted in art, culture, customer experience, usability, ux | 1 Comment

Thoughts before buying the new Kindle

As I’m pretty close to getting one of these (I’ll admit that the new pricing pushed me over the edge), I thought I’d make some notes about the experience of reading books, and review after a few months of getting … Continue reading

Posted in art, culture, ergonomics, hardware, media, productivity, ux | 3 Comments

When Social Proof Is Unfair

  I just received an email from 38 degrees asking me to vote on which action the government should take to mitigate the effects of deep cuts to public services (see screenshot). Fair enough… it strikes me as pretty odd … Continue reading

Posted in culture, politics, psychology, ux | Leave a comment

Saving an industry with better user experience

I had such a good experience today purchasing some music that I thought I should share the user journey. I saw something in my facebook feed that I hadn’t seen before: a media player for an entire album. I had … Continue reading

Posted in art, culture, economics, media, Misc, ux | 9 Comments a workable way to tip online?

I’ve just added a flattr button to this blog. I’ve been very frustrated by the glacial progress made in how to financially credit creators online. The music biz is badly in need of an alternative way to show your appreciation … Continue reading

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The Jerry Seinfeld Productivity Hack, using Google Calendar

A while back I heard about how Seinfeld managed to write a joke every day: he plotted it on a large wall calendar. In essence, it became a game of ‘don’t break the chain’: make sure there’s a mark on … Continue reading

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Selling software online? Make it cheaper.

Back in September I attended clearleft’s dconstruct conference. One presentation in the day really stuck out, and reviewing the slides again today I felt inspired to comment/echo one particular point. Joshua Porter used some psychology principles to examine how to … Continue reading

Posted in art, culture, economics, events, marketing, media, software, workshops | 3 Comments