Apologies readers, my blog images are toast: the wordpress theme was hacked!
I’ve been dutifully keeping my wordpress up to date, bu [...]
I'm a user experience consultant based in Brighton, UK. I consult on the design of digital projects.
You can hire me to make your project clearer to your organisation and better for your users! More →
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I just *underpaid* my tax because of a poor interface
What if thousands of people were underpaying their tax [...]
The delicate balance between design and build
There are some projects where significant design input [...]
When sitting around waiting produces better UX
Recently, I’ve been conducting some research for a m [...]
Remove unnecessary form elements: TFL Cycle Hire Registration
Very strange. I was trying to register for the Lond [...]
Saving an industry with better user experience
I had such a good experience today purchasing some musi [...]
o2 – a case study in how to confuse and annoy
I’ve just been sent an email about a tariff change to m [...]
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