UX in a Venn diagram nutshell

(taken from the excellent XKCD)

Nothing quite illustrates the discrepancy between what users get and what they want like this diagram.

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  1. Ben Sauer's Blog » Blog Archive » The Real vs. Imagined World - August 4, 2010

    [...] I think that this problem weighs heavily on the design world: designs are so often a product of how we imagine or desire people will use our designs, as opposed to how they actually do use them (see previous post). [...]

  2. What’s feeding the brains in Sky’s UX team? | Great.cx - April 1, 2011

    [...] http://userexperienceproject.blogspot.com/ http://www.redbeard.org.uk/2010/08/01/ux-in-a-venn-diagram-nutshell/ [...]

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