Tate Modern’s multimedia guide – a review

March 5, 2014

 I am voraciously hungry for knowledge. My (almost) 40 year old brain has likely had enough of the input, given how hard it is to remember anything these days. Yet, I still keep trying to feed it more, usually in vain. This hunger is what lead me to try out Tate Modern’s multimedia guide last weekend;... View Article

Pastry Box article: on the importance of theatre in my career

December 2, 2013

In July I wrote my second article for the Pastry Box project; re-posting here for posterity. At my secondary school, the head of drama was Peter Maric, a fiery Northerner with Slavic roots who would shout, spit and swear his way through the day just to keep the spirit of the theatre alive. I loved it. 20 years... View Article

Combining compassion and honesty: my talk at Dare 2013

December 2, 2013

Back in September I spoke at the Dare conference (‘people skills for digital workers’) about my communication style and how I’ve been learning NVC (non-violent communication) as a way to improve it. The video of my talk can be found on the Dare site Dare was a wonderful opportunity to have honest conversations about the struggles... View Article

A monologue for the disheartened UX designer

June 17, 2013

I built a bridge once. If you ever need a reminder of why we do UX, and the cumulative impact that making things usable has on people, this is it. In this scene from 2011’s Margin Call (concerning the day in the life of a Wall Street firm facing financial collapse) Stanley Tucci’s character reflects... View Article

Do computers cause dead parrots?

September 5, 2012

At a train station a few weeks ago I hit a wall of bureaucracy that enraged me beyond my usual breaking point. I had booked a ticket on the web, and at the collection machines, I was issued only half of the tickets (no, this isn’t my breaking point…). At the ticket office, a Southern... View Article

Hands on! My experiences usability testing a printed booklet

June 14, 2012

At UX London this year Jon Kolko talked about using our UX skills to solve problems beyond the commercial, digital world. I think he’s tapping into a common desire in our industry to work outside of our typical domain. I got lucky in this respect a couple of months ago; I usability tested a booklet that... View Article

Apple’s Keynote needs some testing

March 14, 2012

Sometimes, when you're in a pressured situation, a flaw in the interface can mean the difference between embarrassment and success.

The concept of apps won’t last.

March 9, 2012

A couple of weeks ago I had the good fortune to attend the first designpush – working with some designers and some developer folks from chrome+mozilla. Our chosen topic was the emerging standard for webintents (follow that link for a better summary of it than I could give) – a standard for connecting applications based on what... View Article